Friday, March 12, 2010

Service

I've been in the customer service industry since I've began working. I do hair now in a service capacity, but I've had experience with people who just don't appreciate the concept of considerate customer service. Genuine and helpful service should be a back and forth relationship. Consideration and Appreciation from and on the part of both sides...

"So how long have you been here now?"

It's been 3 years in October 2010 since I'd started at that coffee shop.

Three people, 3 waters. Three individual orders, and 3 correct food orders delivered to the table. Service was fast and accurate. I don't care how much the bill is, $1.00 is not an acceptable minimum.

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